Terms and conditions

About the content

The pages and articles introduce Gulf Al-Arab Company’s services and explain in general how they are carried out. The details of each job — from shipping time to crew size — are set with you when you request it, according to your case.

Requests and confirmation

Sending a form or message is a request for service; the appointment is only confirmed once you receive the price and accept it.

International shipping

International shipments are subject to customs and border rules in the Kingdom and in the destination country, and transit times can vary with those authorities’ procedures. We explain the required documents before collection; please do not include prohibited or flammable items in the shipment.

Changes and cancellation

To change or cancel an appointment, tell the team in good time through the same conversation.

Valuable items

Please tell the team in advance about valuable or fragile items so they are packed and handled in the right way.

Updates to these terms

These terms may be updated if the way services are provided changes; the text published on this page is the one that applies.